Skip to main content
Learn with Mishaal

Policies

Payment & Refund Policy

Draft for review. This policy has been drafted from the agreed commercial rules and has not yet been reviewed by a legal professional. It must be checked and approved before the site goes live.

Last updated: October 2026

Payment terms

The price displayed for each course is the full and final payment for that course in the format (one-to-one or group) you select. There is no instalment or deposit facility, and no further charge is added after booking.

All payments are processed securely through PayFast. Learn with Mishaal does not see, handle or store your card or bank details at any point.

Prices are shown in Pakistani Rupees (PKR). Your booking is confirmed only once payment has been received and verified.

No cancellation, no refund

Once payment is complete, bookings cannot be cancelled and payments are not refundable. This applies to both one-to-one and group bookings, and applies whether or not you attend the classes you have booked.

This policy exists because booking a course reserves teaching time and, for group courses, a seat that cannot then be offered to another learner. You are asked to acknowledge this policy at checkout before any payment is taken.

What is available instead

Where circumstances change, rescheduling is offered in place of cancellation. You may request that a booking be moved to a different available time slot or a later group batch, subject to approval and availability.

  • Rescheduling requests are submitted from your student account.
  • Each request is reviewed individually and approval is not automatic.
  • Approval depends on the notice given and what alternative timings are open.

Full details are set out in the Rescheduling Policy.

If a class is cancelled by us

If Mishaal Abbasi is unable to deliver a scheduled session, that session will be rescheduled to a mutually agreed time at no additional cost. Sessions cancelled by us are never lost.

Payment problems

If a payment fails or is interrupted, no booking is created and no seat is reserved. If you believe you have been charged without receiving a booking confirmation, contact us with your payment reference and the matter will be investigated and resolved.

Duplicate payments made in error as a result of a technical fault will be refunded. This is the only circumstance in which a refund is issued.

Contact

Questions about payments should be sent to hello@learnwithmishaal.com.

Questions about this policy? Contact Mishaal.